Top 6 Easiest Ways to Generate Sales Producing Leads

A business firm fights constantly for its survival. These days, the incessant competition has made the thing lots more difficult for the entrepreneurs. 

Only by getting constant leads, a firm will be able to capatilize some of them to its advantages. The use of the appropriate Call Center Software in the process could offer miraculous benefits to the firm.

Hiring an outsourced call center firm could be an apt strategy to generate sales producing leads. They are the best lead-generation service producer making the task of lead gathering a lot easier for the entrepreneurs. 

Recent customer service statistics have revealed that around 90% of the customers will not do a business with a company that offers poor customer services. An outsourced firm can help you avert that embarrassing situation in the following ways:

1) Live Chats and Seminars: Live chats and seminars act as a perfect way to meet with new customers and potential leads. Maintaining continuous rapport with customers is what every company is eyeing now these days. 

The latest survey has claimed that more than 86% of the customers today will not mind offering hefty pay for high-quality goods and services.

2) Omni Channel Support: We are living in an era when dynamic customer support service is the need of the hour. This requires the use of omnichannel to give maximum satisfaction to the customers. 

Starting from telephonic assistance to random emailing and social media interaction, omnichannel support is of utmost importance. 

Customers don’t want to wait longer, and their queries should be instantly resolved at the earliest on communal media channels like Twitter, Facebook or Youtube as and when such cases emerge. 

A survey has indicated that companies having omnichannel support are likely to retain 90% of their existing customers than others.

3) SEO and Website Maintenance: Usually, customer logs on to the company website to get information about the products and services. 

Hence, it is extremely important that a company should keep its website up to date with relevant information and contents. 

SEO should be done frequently to maintain the ranking of the site on the search engine result page. Higher the ranking better will be the prospect of lead generation as customers mostly focus on the top 10 items on the search page. 

4) Referral System: A company should always use the existing customer-base utilizing the Best Call Center Software to get fresh leads. Referral system helps a firm getting enough leads and new customers.

5) Hire Outsourcing Firm: A firm should never shy away from outsourcing its customer services. It is well known that without sufficient and relevant Call Center Solutions in operation, it is extremely difficult for a company to carry on the operation. 

So, hiring a call center outsourcing firm is an apt idea. These firms are more professional and expert in this domain.

6) Newsletter Subscriptions: A firm should always keep the option of newsletter subscription open on its website. Desirous clients and customers will subscribe to the newsletter prompting them to receive latest updates from the company’s website straight into the email inbox folders.

The installation of the Online Call Center Software in India is absolutely a hassle-free process. It ensures peaceful communication with customers even when they are not in a good mood. 

It records each conversation to facilitate easy call back facility in the evening hours apart from assuring productive discussion without any network congestion for lead generation purposes.

Case Study


A telemarketing company didn’t know that a few days of lapse could create massive repercussions. The company failed to integrate the applicable software in the calling process when the same was indispensable. Slowly, the company’s customer-base started declining.

Anxious management immediately rushed into a reputed outsourcing firm and appointed them to look into the customer support services more meticulously.

Without any delay, the call center firm instantly installed the apt Call Center Software Solutions and within the next couple of months, the company saw a lot of new leads owing to the call center’s apt response on live chat with customers.

A contact center always serves the company towards its customer service works. They especially integrate the best call center software systems and calling devices to keep the customers happy and highly motivated with their responses. 

http://www.tentaclecloud.com/


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