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Showing posts with the label call center management software

5 Super Ways of Cold Calling for Mind-Blowing Sales

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A recent survey by Discover.org revealed that around 60% of the people welcome cold calls when they learn something new. They are quick to reply to promotional emails if it has quality stuff. Once a customer agrees to chat over a telephone, it depends on the contact center supervisor to make the best out of it installing the best call center software in the system.  Eventually, the profitability of a business is the efficacy of cold calls. Many often, it is said that customers do not respond to cold calls. However, adding more and more customers to your LinkedIn and other social network groups generates a favorable response.  A call center should not miss out any chances to initiate a positive communication with the customers. The latest research study from Vorsight states that 70% of the people are likely to initiate an amicable conversation with the telecallers who are on their friend’s list.  A contact center should ensure smoother discussions over the tele...